Mentomy v1.26 takes a new step in the evolution of the Smart AI Chat. After introducing goal-oriented conversations in the previous version, Mentomy now expands the entire post-conversation flow: capturing information, qualifying the case, selecting the right person to handle it, and making follow-up easier.
The goal is to turn the Mentomy widget into more than a chatbot: a new intelligent channel between the company and its customers, able to guide a conversation from the first question all the way to an actionable opportunity for the team.
- 🗂️ New Cases workspace that brings together opportunities captured from the widget and lays the groundwork for tracking them through comments, calls, messages, and new updates.
- 🧠 The Smart AI Chat improves its understanding of context, allowing it to interpret natural questions like "what are your hours?" without requiring the user to keep repeating the company's name.
- 🔎 Better behavior when the knowledge base doesn't contain enough information, reducing forced answers and making the limits of available information clearer.
- 💬 Improvements in long conversations that combine RAG-based queries with goal-oriented orchestration, keeping greater continuity throughout the interaction.
- 👤 New user expertise level, which adapts the depth of responses and helps identify the most suitable professional to handle each opportunity.
- 📩 Greater control over which users receive the summaries generated after a conversation with a potential customer.
- ✨ Internal emails generated by Mentomy now include suggested actions and can automatically identify the most suitable team member to continue the conversation.
- 📨 Mentomy can also send a follow-up message to the visitor with useful information or instructions defined by the company, improving continuity of customer care.
- 🌍 The Smart AI Chat's advanced logic has been generalized so these capabilities can be used in any type of company or sector.
- 🔐 New security layer on public forms through an additional check that helps reduce automated submissions and abuse.
- 📚 New Research section with access to Mentomy's scientific work and links to its arXiv publications.
- ⚡ New alerts when query balance is running low, helping ensure continuity of service.
- 📱 Numerous additional improvements in stability, performance, security, design, and user experience across the platform.
With Mentomy v1.26, the Smart AI Chat evolves from automatic lead qualification into a system capable of turning a conversation into a structured case, assigning it to the right professional, and enabling the next steps.
Mentomy no longer just chats and qualifies. Now it connects every conversation with the right person and helps turn it into a real business opportunity.
Mentomy v1.25 introduces one of the most significant innovations in the platform so far: the new Smart AI Chat, an assistant capable of conducting intelligent, goal-oriented business conversations instead of simply answering isolated questions.
Companies can define, in natural language, the information they want to obtain from potential customers. Mentomy automatically transforms that description into a conversation strategy, naturally guiding the dialogue until the defined objectives are achieved.
- 🎯 New Smart AI Chat capable of conducting goal-oriented business conversations.
- 🤖 Goals are defined in natural language, and Mentomy automatically creates the conversation strategy.
- 📩 When an opportunity is qualified, Mentomy automatically sends a summary of the conversation to the appropriate team.
- 💬 Smoother conversation experience with improved navigation, new actions, and greater continuity between messages.
- 📋 Enhanced widget conversation history and new analytics to measure activity and lead conversion.
- 🏢 More detailed company profiles for even more personalized Mentomi responses.
- ✨ New internal Mentomis specialized in goal generation and intelligent conversation orchestration.
- 📱 Numerous usability, design, and user experience improvements across the platform.
This release transforms the Mentomy widget into a solution capable of capturing, qualifying, and delivering business opportunities completely automatically, helping companies turn conversations into qualified leads through a natural and personalized experience.
Mentomy no longer just answers questions. It now knows how to guide conversations to help you achieve your business goals.
Mentomy v1.24 introduces the Mentomis, artificial intelligence specialists ready to help you from the very first minute.
Just choose the right specialist and describe your problem. Mentomy takes care of the rest.
- 🚀 New specialists for internal knowledge, research, sales, HR, marketing, finance, and legal.
- 🧠 Smarter answers thanks to authorized context from your company and your role.
- 🌍 Specialists can complement their answers with up-to-date public information, always showing the sources used.
- 🔒 Your private information stays protected and completely separate from public searches.
- 💬 Completely renewed history, conversation tracking, and user experience.
- 📱 Improvements to mobile, accessibility, and support for all Mentomy languages.
With Mentomy v1.24 you no longer use a single AI assistant: you have a full team of specialists ready to work with you.
This week, Mentomy collaborated with Human & Business Almería, a business networking organisation bringing together professionals and entrepreneurs from across the province, to deliver a series of practical AI workshops focused on real business needs.
The sessions demonstrated, with concrete examples, how Mentomy can transform the daily operations of an SME from day one and with no technical team required:
- Contract management: instead of hiring a consultancy — which can charge up to €10,000 per contract — Mentomy reads, analyses and answers questions about company contracts in seconds.
- Knowledge retention: when a key employee leaves, their knowledge goes with them. With Mentomy, procedures, criteria and accumulated experience remain available to the entire team, always.
- 24/7 customer support: an assistant trained on the company's products, services and FAQs responds to customers at any time, in their language, without human intervention.
- Internal training: new employees access company knowledge from their very first day, dramatically reducing onboarding time.
- Regulatory and procedure queries: in sectors with dense documentation — healthcare, public administration, insurance, legal — Mentomy finds the exact information and explains it with the cited source, in seconds.
All of this rests on one non-negotiable premise: your data in Europe, with maximum privacy and never leaving your hands. Mentomy runs on 100% EU infrastructure, with native GDPR compliance and zero training: none of your data is ever used to train artificial intelligence models.
Mentomy Inteligencia Artificial SL has been selected as a finalist at The Scale-Up! World Summit 2026, one of the most prestigious awards in the European technology entrepreneurship ecosystem, presented during the tenth edition of the Digital Enterprise Show (DES2026), held from 9 to 11 June 2026 in Málaga – FYCMA.
DES is the largest event for business digital transformation in Spain and one of the most relevant internationally, bringing together thousands of companies, investors and technology leaders from around the world. The Scale-Up! World Summit competition, co-organised by La Salle – Ramon Llull University and Technova Barcelona on its 25th anniversary, identifies and rewards startups with the greatest scaling potential and global impact.
This recognition validates Mentomy's value proposition: a private AI platform for companies that combines absolute data privacy, European technological sovereignty and genuine explainability of every response. Unlike other solutions on the market, Mentomy operates on 100% European infrastructure, with native GDPR and EU AI Act compliance, enabling any company to access its internal knowledge securely, without a technical team and within days.
A milestone that reinforces Mentomy's commitment to responsible, transparent AI at the service of people.